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Privacy Policy
Last updated: May 2026
Philip Rivard ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit philiprivard.com or make a purchase through our online shop.
1. Who We Are
Philip Rivard
Montréal, Québec, Canada
www.philiprivard.com
2. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Contact information: name, email address
- Transaction information: purchase history, products downloaded
- Payment information: processed securely by PayPal — we do not store credit card data on our servers
- Technical data: IP address, browser type, pages visited, referring URL (collected via Joomla and standard web server logs)
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and download links
- Respond to your questions or support requests
- Improve our website and products
- Comply with our legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Services
We use the following third-party services which may process your data:
- PayPal — payment processing (PayPal Privacy Policy)
- J2Store / Joomla — e-commerce and content management platform
- Web hosting provider — server infrastructure
These services have their own privacy policies and we encourage you to review them.
5. Cookies
Our website uses cookies to maintain your session and improve your browsing experience. These are essential cookies required for the shop to function (e.g., shopping cart, login session). We do not use advertising or tracking cookies.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Order records are retained for a minimum of 7 years for accounting and tax purposes.
7. Your Rights (Loi 25 / Quebec Law 25)
Under Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention obligations)
- Withdraw your consent to certain uses of your data
- File a complaint with the Commission d'accès à l'information du Québec (CAI)
To exercise any of these rights, contact us at
8. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. Payment transactions are processed through PayPal's secure encrypted infrastructure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact
For any questions, requests, or complaints regarding your personal information, please contact:
Philip Rivard — Privacy Officer
Montréal, Québec, Canada